Frequently asked questions
Temporary answers that are easy to edit.
This page prepares operational communication before activating a real booking system.
How can I check availability?
For now, this demo site sends inquiries to WhatsApp or the contact form. Real availability will be confirmed manually.
What is the check-in time?
Temporary schedule: check-in from 3:00 p.m. This must be confirmed before publishing.
What is the check-out time?
Temporary schedule: check-out before 11:00 a.m. This must be confirmed with the real operation.
Are pets allowed?
Policy pending definition. The final answer can be edited easily.
Is parking available?
The demo site shows parking as a temporary amenity. It must be verified for each suite.
Do the suites have a kitchen?
They are shown as suites with a basic kitchenette. Exact equipment must be confirmed before publishing.
Are longer stays allowed?
Guests may inquire about several-day or short-period stays. The final commercial policy is pending.
How is a reservation confirmed?
At this demo stage, confirmation would be handled manually through direct contact. There is no online payment or booking system yet.
What payment methods are accepted?
Temporary information. Bank transfer, deposit, cash, or payment link should be defined before publishing.
Where are the suites located?
The site only shows an approximate location in Valladolid, Yucatán. No exact address is published at this demo stage.